A lapsed domain name takes your website and your business email down with it, usually because a card on file expired or the renewal notice went to an old inbox. We keep an eye on the quiet things that break, and email you in plain English before they cost you customers.
"Heads up: yourbusiness.com expires on December 12 and auto-renew looks off. If it lapses, your website and email stop working. Log in to your domain company and turn on auto-renew, or reply and we'll walk you through it."
No. Everything we watch is public information. We never ask for or store passwords.
We tell you exactly what to do. If you'd like us to handle it, most fixes are on our fixes page at a fixed price.
Yes, anytime, with no contract. It's included free with our $39/month website care plan.
Yes. It's all done by email, for businesses in the US, Canada, the UK, Ireland, Australia and New Zealand.
We can only see public information, and some domain registries hide renewal dates. When we can't confirm a date, we'll tell you how to check it yourself.