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Free guide · Water well drilling & pump service

The well driller website guide: 8 things that make the phone ring

By Robbie Olsen, Doorway Web Co. · Updated October 2026 · 6-minute read

When the faucet coughs and nothing comes out, people don't browse. They grab their phone, search "well pump repair near me" and call the first company that looks real and local. You don't need a fancy website to be that company. You need a few basics done right. Here they are, in order of how much they matter.

1. Pass the 5-second phone test

Open your website on your phone. Within 5 seconds, can you see what you do, where you work and a button that calls you? A family with no water is calling from a phone, often in a hurry. If they have to pinch, zoom or hunt for your number, they hit the back button and call the next driller.

Do this today: put your phone number at the very top of every page as a tap-to-call button, and say "Well drilling and pump service in [your county]" right under your name. If you take no-water calls after hours, say so.

2. Say your service area out loud

Google matches searches to places. If your site never mentions the towns and counties you serve, it's harder for Google to show you to people searching there. List your main towns and counties in plain words on the homepage.

3. Give every service its own line

People search for the job they need: new well drilling, pump repair and replacement, pressure tanks, well inspections for home sales, water testing, well sealing and abandonment, and service calls. Spell out each one you do. If you handle real estate well inspections, give them their own section, because buyers, sellers and realtors search for them by name.

4. Show your license

Your state license is your best trust signal. Put your license number on the site, with a note on what it covers. In Minnesota, well contractors are licensed by the Minnesota Department of Health, and people can look licensed contractors up, so make it easy for them to confirm it's you.

5. Match your Google Business Profile

For "near me" searches, your Google Business Profile often matters as much as your website. Make sure the business name, phone number and hours are exactly the same on both. Choose the most specific category Google offers for well drilling, add your service area, and post real photos of your rigs, crew and job sites.

6. Make it easy to ask for a quote

Not every job is an emergency. Someone planning a new home or cabin is comparing drillers, often after hours. Add a short request form that asks only what you need: name, phone, property address, the service they need and a box for details. A few extra questions save a phone call later:

7. Answer the questions people ask first

"How much does a new well cost?" "How deep will it be?" "How long does it take?" You can't give exact prices online, but you can explain what affects the price and what the process looks like. A short FAQ builds trust before the first call, and it answers the same questions you hear every week.

8. Keep it current

An old phone number, last year's hours or a copyright date from 2019 makes people wonder whether you're still in business. Check your site twice a year: phone, hours, services, service area and photos. It takes ten minutes.

The 10-minute checklist

Want a second set of eyes? Our free website check scores your site in about a minute. If you don't have a website yet, we'll build you a free preview of one, and you only pay if you love it.

Doorway Web Co. builds websites for well drilling, septic and excavating companies across the US. Questions about this guide? Email [email protected].